Negotiation and Communication Skills Core Course
Learn critical skills in negotiations and difficult conversations for the workplace
This course is designed to improve the way you approach communication in the workplace and in your day to day life, especially when conflict or negotiations arise. We encourage you to use the pdf worksheets provided as you watch the videos, and we welcome your honest feedback about the usability and value of the course.
Your Instructor
Justin is the co-founder, Chief Executive Officer and lead trainer for Habitus Incorporated.
He is an experienced negotiation trainer, mediator / facilitator and conflict management consultant. His expertise is in collaborative negotiation theory, behavior change, multi-party facilitation, mediation and career coaching. In addition to his work with Habitus, he has served on the training teams at the Harvard Law School’s Program on Negotiation, and the mediation practicum at Tuft’s Fletcher School of Law and Diplomacy. Justin is a former adjunct professor of negotiation at Yale University and Northeastern’s Business School. He has mediated over 150 cases since training in 2011, including business, interpersonal, contract, housing and divorce cases.
Justin designs and leads innovative and highly dynamic trainings for corporate, educational and non-profit institutions in the US and abroad. More specifically, he has trained individuals at companies such as Eastman Chemical, Blue Cross / Blue Shield, Akamai, Anika Therapeutics Inc., Commonwealth Financial, NeighborWorks, Bavaria Foundation, FINCA, SIGNUM Foundation – College of Notaries, Shanghai TransLegal, IBM Europe, IFC Cantabria, Better Future Project and Philadelphia Yearly Meeting.
Justin is the co-author of the forthcoming book Own the Job Hunt, which focuses on the use of collaborative negotiation skills to realize a meaningful career.
Justin holds a Bachelor of Arts from Yale College in Economics, Politics and Ethics. Because of his focus on ethics and resource economics while at Yale, Justin is particularly interested in promoting healthy and sustainable local living economies and the responsible use of natural resources. Most recently, he has been working to facilitate conversations within various communities about how to respond to climate change. He is fluent in Spanish.
Course Curriculum
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StartLesson 0: Welcome and Introduction (5:33)
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StartLesson 1: Negotiations: Positions vs. Interests (10:05)
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StartLesson 2: Negotiations: Listening Triangle (20:53)
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StartLesson 3: Negotiations: Create Value in Negotiations (12:39)
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StartLesson 4: Negotiations: Sources of Power (18:09)
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StartLesson 5: Negotiations: Opening the Negotiation (11:02)
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StartLesson 6: Difficult Conversations: Common Mistakes that Prevent Radical (9:54)
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StartLesson 7: Difficult Conversations: Strategies for Achieving Radical Candor (20:32)
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StartLesson 8: Difficult Conversations: Managing Emotions (16:44)
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StartLesson 9: What’s Next? (4:30)